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Your wellbeing comes first

At roibet Responsible Gaming — Set your own limits for a better time

Gaming is entertainment, not a livelihood. At roibet, we believe the real joy of playing comes from staying within your limits. We're committed to giving you every tool you need to understand and respect those limits.

Deposit Limit Time Limit Self-Exclusion Age Verification 24/7 Support
Responsible Gaming Commitment
roibet is committed to protecting your mental well-being and financial health at all times.
18+ Age Restriction
24/7 Support
5 Protection Tools
Important: Gambling is a form of entertainment, nothing more. Never bet in an attempt to recover losses. If you feel gaming is affecting your life, reach out to us right away.
Our Commitment

Why is responsible gaming important?

At roibet, we believe responsible gaming is more than following rules — it's a mindset. Gaming is truly enjoyable when every player approaches it with a clear goal, a set budget, and a healthy headspace. But when gaming becomes an addiction, it can have a serious impact on family, relationships, and financial well-being.

Many players in Bangladesh start out playing for fun, but can gradually drift toward habitual or addictive behavior. roibet takes this seriously — which is why we've built responsible gaming tools directly into our platform from the start, to help you stay aware and in control.

Responsible gaming is built on three core principles: First, never think of gaming as a source of income. Second, only bet what you can afford to lose without it affecting your daily life. Third, set limits on both time and money spent gaming — and stick to them.

As a licensed platform, roibet adheres to international responsible gaming standards. Our systems monitor activity around the clock to ensure no player is at risk. If you ever find yourself in difficulty, our 24/7 support team is always here to help.

Safe Gaming Principles
  • Play for entertainment only
  • Set your budget in advance
  • Don't chase your losses
  • Keep Your Gaming Time in Check
  • Tell Family & Friends
  • Don't play under stress
  • Not under the influence of alcohol or medication
  • There's no shame in asking for help
Protection Tools

Roibet Responsible Gaming Features

We give you powerful tools to stay in control — completely free of charge

Set a Deposit Limit
Set your own deposit limits on a daily, weekly, or monthly basis. Limits take effect immediately once set. If you wish to increase a limit, a 24-hour cooling-off period applies.
Session Time Limit
Decide in advance how long you'll play in a single session. When the time is up, the system will automatically notify you and can end the session if needed. Staying aware of time is the first step toward responsible gaming.
Loss Limit
Set a loss limit — once you've lost a set amount, you won't be able to continue playing. This feature protects you from chasing losses and placing impulsive bets to try to win back what you've lost. It's the most effective way to safeguard your finances.
Take a Break Option
Step away from gaming for a few days or weeks. During this time, your account is temporarily suspended and you won't receive any marketing messages.
Self-Exclusion
If you feel you need an extended break, you can self-exclude for anywhere between 6 months and 5 years. Your account will be fully deactivated and cannot be reopened during this time.
Gaming History & Reports
View your full gaming history — how much you've deposited, won, and lost. Analyse your own patterns and make informed decisions.
Step by Step

How to Use the Protection Tools

Roibet's responsible gaming tools are simple to use. Just a few clicks from your account settings and everything is in place.

Remember, using these tools is not a sign of weakness — it's a sign of awareness and responsibility.

1
Log in to your account
Log in to your roibet account and go to "Account Settings" from the top menu.
2
Open the Responsible Gaming menu
Click on the "Responsible Gaming" tab — all the tools are right there.
3
Select your preferred limit
Choose whichever limit suits you — Deposit Limit, Time Limit, or Loss Limit — then enter your preferred amount.
4
Confirm & Save
Confirm your settings. Most limits take effect immediately. You'll receive a confirmation email.
5
Contact us if you need help
For help with any tool or any other issue, reach us via 24/7 live chat or at support@roibet.im.
Warning Signs

How do you know when there's a problem?

Gaming addiction often develops gradually, making it hard to recognize early on. If you notice any of the signs below in yourself or someone close to you, take them seriously and seek help.

Remember, asking for help takes courage. roibet is always here for you.

If you're struggling, get help now — support@roibet.im

Overspending your budget: You're repeatedly depositing beyond your set budget and can't seem to stop.
Chasing losses: You keep betting to chase losses, and it's become a cycle.
Hiding it from family and friends: You're hiding how much you're gaming or spending from the people close to you.
Neglecting daily responsibilities: Gaming feels more important than work, studies, or family responsibilities.
Restlessness when not gaming: You feel irritable, restless, or anxious when you go without playing for a while.
Gaming with borrowed money: You're borrowing money or taking on debt to fund your gaming.
Disrupted sleep or appetite: Gaming is affecting your sleep, eating habits, or physical health.
Chasing a big win: You keep playing, convinced that one big win will solve all your problems.
Learn More

How the Self-Help Tools Work

Use each tool based on what you need

Deposit Limit
Separate limits can be set for three timeframes — daily, weekly, and monthly. Decreasing a limit takes effect immediately, but increasing one requires a 24-hour waiting period.
Instant Effect
Reality Check
At set intervals (such as every 30 minutes or 1 hour), a pop-up will remind you how long you've been playing and how much you've won or lost.
Automatic Reminders
Cooling-Off Period
You can take a temporary break ranging from 1 day to 6 weeks. During this period your account will be locked and no bets can be placed.
Take a Break
Permanent Self-Exclusion
For ongoing concerns, activate a full exclusion for 6 months, 1 year, or 5 years. Your account cannot be reopened during this period.
Long-Term Protection
Parental Controls
If a family member is concerned about a minor, please contact us to arrange account restrictions.
Family Protection
Detailed Account Statement
Download your full deposit, withdrawal, and betting history anytime. Analyze your own patterns and stay informed.
Full Transparency
Help Center

Where to get help

You're not alone — getting help is your right

roibet Live Support
Our specialist team is available 24/7 via live chat, ready to help.
Email Support
Email us at support@roibet.im and we'll get back to you with detailed support within 24–48 hours.
Mental Health Support
Seek professional mental health support to address gaming addiction. We can point you in the right direction.
Family Support
If a family member is struggling, let us know. We're here to support families too.

Learn more about Responsible Gaming

Gaming addiction is a recognized mental health condition. Specialized treatment and counseling services exist around the world, and mental health care in Bangladesh is steadily improving. Reaching out for professional help is always the smart move — and there's nothing to be ashamed of.

View FAQ
Common Questions

Responsible Gaming FAQ

Answers to the most frequently asked questions

Responsible gaming means enjoying gaming for entertainment, within a set budget and in a healthy state of mind. It means never playing to earn money or to chase losses, knowing your limits and sticking to them. roibet believes gaming is only truly enjoyable when every player plays responsibly.

Yes. Any balance remaining in your account when self-exclusion is activated can be withdrawn through the standard withdrawal process. However, no new bets or deposits are permitted during the exclusion period. For further assistance, contact us at support@roibet.im.

Lowering your deposit limit takes effect immediately. Increasing it, however, requires a 24-hour cooling period for your protection — this safeguard helps prevent impulsive decisions. You can adjust your limits anytime under the "Responsible Gaming" section in Account Settings.

No. roibet is an 18+ platform. Age verification is mandatory at registration. Where there is any doubt, we request KYC documents and may suspend the account if necessary. If a parent or guardian believes their child is using this platform, please contact us immediately at support@roibet.im.

Yes, absolutely. Gaming or gambling addiction is a recognized mental health condition, and effective treatment is available. Cognitive Behavioral Therapy (CBT), group support, and one-on-one counseling have all proven highly effective. Seeking help is a sign of strength. roibet can help point you in the right direction.

Online gaming and betting should never be treated as a source of income. While winning occasionally is possible, it is not a reliable or consistent way to earn money in the long run. roibet always advises: only bet what you can afford to lose without it affecting your daily life.

Play Responsibly, Stay Happy

Our goal is to make sure your gaming experience on roibet stays enjoyable, always. Register today and make use of our full suite of responsible gaming tools — completely free.

Register Now Sign In
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